Grameenphone Emergency Balance for Prepaid! dial *1010*1# free

Insufficient/Zero Balance in account? Don’t worry!! Grameenphone introduces a brand new feature called Emergency Balance for all it’s Prepaid customers from September 2, 2013. Through this feature customers will be able to initiate a new call after reaching zero/insufficient balance for emergency need with a validity of 30 days.

The details of the feature are as follows:

• All Grameenphone prepaid, (Shohoj, Bondhu, Aapon, Amontron, Smile, Spondon, Business Solutions Prepaid (1,2,3, Shofol) , Ekota (1,2), Nishchinto & djuice) customers will be able to get emergency balance when their account balance will become zero or will have insufficient amount making call.
• The present Emergency Balance feature in the Ekota package will be replaced with this feature.
• Through this feature all Grameenphone prepaid will be eligible to get an emergency Balance of BDT 5 and STAR Customers will get BDT 10 as emergency limit.
• To avail the Emergency Balance, customers need to dial *1010*1# (Free of Charge).
• Customers can use this Emergency Balance amount for any voice calls and for any SMS (including SMS to ports).
• No Incoming SMS, Monthly Subscription fee and EDGE usage will be charged from the Emergency Balance.
• Purchased minutes (e.g. from 25 paisa offer, bundles) and other free bonuses will get priority in usage first than Emergency Balance.
• My Zone customers will also be able to enjoy Emergency balance and MY ZONE discounts will be applicable on Emergency Balance.
• Roaming usage is not applicable in Emergency Balance.
• In the next recharge of the customer, the emergency balance amount will be deducted from the recharged/refilled amount.
• The emergency balance amount can be used in any hour and will have a validity of 30 days.
• Customer can only avail further emergency balance after paying the due amount.
• Customers will be able to check the Emergency Balance amount by dialing *566*28# (Free of charge).
• Product tariff and Pulse will be applicable on Emergency Balance.
• To enjoy emergency balance customers needs to have main account validity.
• All other tariff, Services, Pulse will remain unchanged.
• Customers will not be able to activate any recharge based offers (e.g. Nishchinto lower tariff) from the recharge after Emergency balance is availed.
• 15% VAT will be applicable on all charges.